ICT Technician

Our client operates a chain of schools across London, and are currently looking for an ICT Technician to join their technical team. This role will involve spending time within two schools based in Sidcup and Eltham.

Roles & Responsibilites

• Proactively monitoring the Schools’ network and server infrastructures

• Diagnosing and troubleshooting software and hardware issues

• Assist staff with their use of iSAMS

• Replacing and repairing system components

• Administer the school’s network, IT systems and Applications

• Install hardware, software and network equipment

• Maintaining an inventory of IT Assets

• Supporting teachers and other staff with IT queries

• Assist in cabling, rebuilding computers and imaging

• Testing new hardware before installation

• Enrolling staff and student devices

• Be fully responsible for the network being able to diagnose and fix faults

• Plan and oversee the installation and maintenance of computer systems, hardware, cabling and networks

• Assist the academic staff with leading and training staff

• Develop and implement policies related to network security, disaster recovery, and IT infrastructure

• Monitor and analyse the success of IT initiatives and projects and continually develop, evaluate new technologies and tools for the schools

• Prioritise and respond to ‘trouble tickets’ on the ICT system in a timely manner, providing resolutions where possible, escalating as required

• Manage development projects to integrate new technologies into existing systems

• Perform ongoing support and maintenance of all hardware, software, and network components

• Monitor and develop both the security and user policies to protect school information and resources

Any 1st Line/Support desk experience will be beneficial, although they are open to taking on a graduate too.

Offering a salary in the region of £25,000 – £30,000.

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Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.